WEST CHESTER, Pa., February 9, 2009 — MEI, the global leader in unattended payment systems, has formed a new business unit focused on after-market support services. MEI Parts & Support will build on MEI’s industry-leading network of service centers and expand on existing services available for its customers, including spare parts, technical training and support.
The new business unit will be led by Chuck Reed, an industry veteran with extensive experience in driving customer-focused after-market business solutions.
“MEI enjoys a leadership position through its long-standing partnerships with the industry’s best service centers,” Chuck Reed said. “Our new Parts & Support business unit enables us to implement solutions that increase operator ROI over the long performance life of MEI products. In today’s tough market environment, MEI understands and appreciates that operators need to maximize performance in their existing field base.”
“MEI has a long history of providing products and solutions that help operators’ bottom lines,” said Jeff Jordan, executive vice president of MEI’s global vending business. “We demonstrate this commitment through this after-market investment and the launch of new products in 2009 such as the Vending Note Recycler (VNR) bill recycler. We’re confident MEI Parts & Support will provide our customers with one more reason to choose MEI brand products to be inside of their vending machines.”
MEI, headquartered in West Chester, Pa., holds the world’s largest installed base of unattended payment systems, handling more than 2 billion transactions per week in more than 100 countries. The company developed the first electronic coin mechanism in the 1960s, followed by the first electronic non-contact bill acceptor, and more recently its credit card capability and vending management solution. Recently, MEI reached a milestone of selling more than 4 million bill acceptors and five million coin mechanisms worldwide. Its products are in widespread use in the vending, soft drink, gaming, amusement, transport, retail and kiosk markets. For more information on MEI and its products, visit www.meigroup.com or call 800-345-8215.